You can redeem it on the PlayStation app, on the consoles, or online. There are several ways you can redeem a PlayStation voucher. Cross-check and double-check to ensure you are not missing any numbers or letters. If you’re mixing up the numbers or letters on your gift card, it will decline. Most times, because we are in a hurry to get stuff done, we tend to mix up things. Incorrect DetailsĮntering the wrong details from your PlayStation voucher will result in a decline. When you have a card like this, contact the retailer you bought it from, they may not have activated it properly. When you buy a card like that and just head to PlayStation to try and renew it, the card would be declined. If you have a PlayStation card that has the caption, ‘no value until activated at register’ written on it, then you must activate the card before it can be used. Not every PlayStation gift card requires activation before they can be used which makes this point easily neglected. PlayStation enforces a regional use on all its issued vouchers which means sometimes you can get your card declined. If you bought a PlayStation gift card in France, there’s no way it would work in the United States. You cannot redeem or use a PlayStation gift card outside the region it was bought in. If the balance on your gift card is not enough to buy the game you are trying to get, your purchase won’t go through. This is always the case when card payment declines. The following are other reasons your PlayStation gift card may be declined: Insufficient Balance You cannot use a PlayStation gift card to buy games on Xbox, for example. PlayStation gift cards are designed to work only on PlayStation. Why is my PlayStation Gift Card Declined? However, if you bought the gift card code online or cannot reach the retailer, you can recover your scratched-off PlayStation gift card from the company’s customer service. In such cases, you would have to go to the retailer to recover your gift card code. You’d have to use the live chat button and be ready to provide every detail of your purchase.įor people who bought their PlayStation gift card voucher from a retailer, the complete code would be the receipt they got from the retailer. To contact PlayStation’s customer service for gift card and voucher concerns, please visit. You can recover a PlayStation gift card code if you accidentally scratched it off by contacting the retailer you bought the card from or PlayStation gift card customer service. Steps to Recover a PlayStation Gift Card Code Scratched Off Many users have encountered this situation and if you are one of them, probably scratched your PlayStation gift card too hard and some parts of the code is missing, this article will help you with recovery steps. One wrong move and you can scratch off the code alongside the silvery panel concealing it. When you buy a PlayStation gift card, scratching it off is a tricky situation. However, the use of these gift cards is not without challenges. To improve the gaming experience, PlayStation offers gift cards that let people buy games and enjoy them from the comfort of their homes. They have consistently met the needs of gamers around the world with addictive innovations and storylines for games that get people hooked. One of the many brands that have established themselves in the gaming industry is Playstation. Gaming has moved from being a hobby to something done on a professional level.
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